Multi-channel orders means that you can view orders placed online and offline, such as those placed by phone, fax, email, sales agent, etc.
You also have the option to see a complete view of your organisation's order history. This allows all employees with a sold-to to be able to view their orders and other employee's orders.
How do I search for an order?
You can search any order you have placed by RS reference number, by channel, date and name.
- Step 1 - Go to 'My Account' from the navigation bar
- Step 2 - Click on the 'View All Orders' tab in the drop-down menu
- Step 3 - A list of orders will appear. Choose the way you wish to search and click 'Search Orders'.
This functionality enables you to search by: Your Order Number - RS Stock Number - RS Order Number
Note: You need to be registered to access your basket